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Here are some frequently asked questions about your visit to Northwest Occupational Medicine Center, Inc. 

What time do I arrive from my first visit?

Please arrive 15 minutes before your scheduled visit to complete onsite documents.

What do I need to bring?

  • Your insurance card
  • Completed paperwork that was sent by mail from us prior to your appointment

How long does each visit last?

  • Evaluation with physician: up to 60 minutes
  • Follow-up appointment with physician: up to 30 minutes
  • PT/OT session: up to 60 minutes
  • Psychotherapy sessions: 50 minutes
  • Psychological testing: 2-7 hours.
  • Electrodiagnostic testing: 30-60 minutes
  • PCE: up to 2 hours
  • WCE: up to 4 hours

How should I dress?

Wear or bring loose fitting clothing to enable you to expose the area being evaluated and treated. There are shorts and gowns for your temporary use if needed during physician exams.

Do I need an appointment?

Yes, we are referral based treatment center and do not treat walk-ins.

Why are people referred to physical or occupational therapy?

  • Physical therapists are experts at treating musculoskeletal conditions, movement problems and pain associated with it. 
  • Occupational therapists help individuals with upper extremity disorders, vocational dysfunction, and disability.

Do you communicate with my referring doctor?

Yes! We send them a copy of your initial evaluation and periodic progress reports.

Who pays for treatment?

In most cases, your insurer. Insurance co-pay, coinsurance, and payment for non-covered supplies or services are usually requested at the time of service.

How do I know if my insurance covers my treatment?

We suggest you contact your insurance company to clarify your coverage for treatment prior to your initial visit. Additionally, our billing office staff or admissions staff will verify your insurance coverage prior to your first visit.
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